Customer Care

Q Does Royal Rubber Stamp & Sign Co. offer artwork and design services?
Our skilled team of designers provides typesetting, reconstruction and logo design services. Consult a customer service representative for more information.
Q What file formats does Royal Rubber Stamp & Sign Co. accept for artwork?
Ideal file formats accepted are PDF, AI and EPS. Learn more: Understanding Graphic Formats.
Q Does Royal Rubber Stamp & Sign Co. offer on-site consultations?
If you book an appointment, we can send a sales representative or an installer to your location for a consultation. Consult a customer service representative for more information.
Q Does Royal Rubber Stamp & Sign Co. offer installation services?
Yes. We provide signage installations throughout Alberta. Consult a customer service representative for more information.
Q Does Royal Rubber Stamp & Sign Co. offer rush services for matters of urgency?
Absolutely. We understand the immediacy of our products and services and strive to accommodate each and every one of our clients in need. Consult a customer service representative for more information.
Q Does Royal Rubber Stamp & Sign Co. offer delivery services?
Absolutely. Based on your location, we can either mail your product to you or send it via our courier service.
Q How much does delivery cost?
The cost for delivery varies depending on your location. Consult a customer service representative for more information.
Q What forms of payment does Royal Rubber Stamp & Sign Co. accept?
We accept Mastercard, Visa, American Express, debit, cash and cheques.
Q What kind of discounts does Royal Rubber Stamp & Sign Co. offer?
This is dependent on several things. Please consult a customer service representative for more information.
Q Can I install my sign myself?
We encourage all clients to schedule an appointment with one of our skilled installers, however, if you feel confident in your ability to install your sign, you absolutely can do it yourself.
Q What is the life expectancy of vinyl and digital prints?
The majority of vinyl and digital substrates have a five- to seven-year life expectancy. Adding a laminate layer to digital prints would extend the life for two to three years.
Q Can you install vinyl outdoors in the winter?
Winter conditions are not ideal for the installation of vinyl. Vinyl installation requires an ambient temperature of 10°C for the adhesive to set properly.
Q Can vinyl be removed?
Vinyl can be removed from most surfaces. Consult a customer service representative for more information or to book one of our installers to remove it for you.